Return & Refund Policy
1. I CHANGED MY MIND. CAN I CANCEL MY ORDER AND GET MY MONEY BACK PLEASE?
Unfortunately, We do not issue refunds if the order has already been SHIPPED. However, if you contact us quickly after making the order, we can contact our fulfillment team to cancel your order and refund your money!
2. CAN I RETURN AN ITEM FOR A FULL REFUND?
- Customer can return the product in 7 days after delivery. But in this case the product has to be returned to our warehouse in Budapest/Hungary and customer is responsible for the returning shipping fee to our warehouse in Budapest/Hungary.
- If there are defects in the products, please inform us within ONE WEEK of receiving. In that case, we would be happy to help and find solutions for the issue!
3. CAN I EXCHANGE AN ITEM FOR A LARGER OR SMALLER SIZE?
We do offer exchanges.
- If customer wants to change the product, customer responsible for return shipping cost, and we will cover the cost of the new product's shipping.
- If the item received in different size than what we have listed please inform us within ONE WEEK of receiving. In that case, we would be happy to help and find solutions for the issue!
- We do not offer exchanges on items that are sold out or out of stock.
Are there no measurements or you want more information about a specific product? Email us.